CORONAVIRUS/COVID-19: Normal operation from 27 April 2020

27.04.2020

We are pleased to confirm that we will return to normal operation from 27 April and can offer you our full range of procedures, treatments and consultations, independent of their urgency. Our in-house centres and physiotherapy team are also available to you again without restrictions.

The instructions from the Federal Council regarding hygiene and distancing will continue to be followed. To protect everyone (patients, employees and doctors), please take special note of the following points:

  • Only come to appointments if you feel well. If in doubt, please cancel your appointment. This applies to consultations and physio appointments as well as to surgical procedures. If you have booked a surgical procedure, the Guest Relations team will contact you in advance to ask you about your health. In some cases it will be necessary to have a COVID-19 test 48 hours before the operation. This and the exact procedure will be discussed individually with you, your specialist and the anaesthesiology practice.
  • Please arrive for the appointment on time and without accompanying persons if possible. We need to make sure there are no waiting times.
  • Follow the special instructions on site (masks, hand disinfection, distancing). All persons in the clinic must wear a mask. You will be given a mask at reception.

There is a strict ban on visitors. This ban does not apply to parents of children undergoing surgery or persons accompanying patients with dementia or patients with a disability. Interpreters are also exempt from this rule in certain circumstances. Please discuss these details with Guest Relations prior to admission. Picking up and dropping off patients is of course still allowed. However, we ask you not to stay in the entrance area for too long and to wear a mask provided by us.

The cafeteria is currently only open for clinical staff (doctors).

Thank you for your understanding and cooperation.

The Pyramid Clinic team