Data protection

The Klinik Pyramide am See AG (Pyramid Clinic) appreciates your visit to our website and your interest in our company and our services.

Protecting your privacy when processing personal data is an important concern that we incorporate into our business processes. Personal data collected during visits to our websites are processed in accordance with Swiss data protection laws. The Pyramid Clinic websites and blogs may contain links to websites of other providers to which this data protection statement do not apply.

Reference is made in particular to our terms of use and our social media policy in this regard.

Use, collection and disclosure of personal data and purpose

When you visit our website, our servers automatically store the IP address that was assigned to you by your Internet Service Provider, the website from which you visit us, the websites you visit, and the date and duration of the visit.

Personal data are only stored if volunteered by you, for example, when registering, taking a survey, or for the performance of a contract.

The Pyramid Clinic will only use your personal data to the extent necessary for purposes of technical administration of the websites, customer administration, product surveys and marketing.

Personal data are only transferred to government institutions and authorities if this is required by Swiss law. Our employees and partners are obliged to handle data confidentially.


Cookies are small text files that a website saves to the visitor’s computer. With the help of this file, the web server can, for example, store preferences and settings on the user’s computer that are automatically restored on the user’s next visit. Cookies can also be used to determine whether there has been any previous communication with our webpages from your computer. Only the cookie on your computer is identified. The cookie does not contain any personal information.

Google Analytics

Some of our blogs use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics also uses cookies.

The information on your use of this website that is generated by cookies is usually transferred to a Google server in the US, where it is stored. The IP address transferred by your browser for Google Analytics will not be merged with other Google data.

Social sharing

If you are a member of a social network and do not want this social network to collect data about you via our website and link it to your member data, you must log out of all social networks before you visit our website (for example, Gmail, Google+, Facebook, etc.).

Our website contains links to external social networks. The links are identified on our website, for example, by the Facebook logo and Google+. If you click these links to follow them, the Facebook or Google+ plugins are enabled and your browser establishes a direct connection to the Facebook or Google servers.

If, while vising our website, you follow the links and are logged into your personal Facebook or Google account, the information that you have visited our website will be forwarded to Facebook or Google. Facebook or Google can associate your visit to the website with your account. This information is sent to Facebook or Google and stored there.


The Pyramid Clinic uses technical and organisational security measures to protect your data managed by us from manipulation, loss, destruction or access by unauthorised persons. Our security measures are continually improved in line with technological developments.

Access to information

On request, the Pyramid Clinic will inform you or your authorised representative whether and what personal data relating to you are stored by us, in writing, as promptly as possible and in line with the relevant legal provisions. If you are registered as a user, you can also view the data yourself and delete or change them. If, despite our efforts to ensure that your data are accurate and up to date, incorrect information is stored, we will correct it at your request. If you have any questions regarding the processing of your personal data, please contact our data protection representative, who is also available for enquiries, suggestions or complaints.